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  Italy Catania Mission

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   Webmaster: Here2Serve    
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Site Help


This page has been created to answer frequently asked questions.

Basic Alumni Website FAQ

Is this an "official" mission website?
Is this site maintained by The Church of Jesus Christ of Latter-day Saints?
Is this site run by the mission?
What is this website all about?

Profile FAQ

How do I register?
How do I update my profile?
I added/edited my profile. Why aren't the changes online?
Help, I've lost my password!
How do I select my companions when I add/edit the profile page?
How do I turn ON/OFF email notifications?

Uploading Pictures

How do I add a picture?
Why can't I upload my picture?
How do I scan a photo to put online?

Posting Messages FAQ

I posted a message. Why isn't it online?
What content is considered inappropriate?

Comments FAQ

How serious will my comments or suggestions be taken?

Other FAQ

Can I contribute to the website?
How can I contact a member I've lost contact with from my mission?

Basic Alumni Website FAQ

Is this an "official" mission website?

This site is in no way an official affiliate of The Church of Jesus Christ of Latter-day Saints or the respective Mission Home Office. Although this site is designed to compliment and illustrate the teachings and beliefs of the before mentioned church, no content within this site should be taken as official church policy or doctrine. This site was created in order to help returned missionaries re-establish or maintain associations with those they served with, and to inform them of reunion schedules.  Back to Top

Is this website maintained by The Church of Jesus Christ of Latter-day Saints?

No. The website is not maintained or directly affiliated with The Church of Jesus Christ of Latter-day Saints. The Church has it's own department for making official statements. Anything read on this site is not to be construed as the official view of the LDS Church.  Back to Top

Is this site run by the mission?

No. It is not run by the actual mission and has no direct connection with the mission home office, or the Church in any way.  Back to Top

What is this website all about?

As we all know, as time slips by, it is often easy to loose track of those we were once close to. This site was created to provide a common meeting place and to provide resources for those that served within the mission to maintain or re-establish contact with those they served with.  Back to Top

Registration/Profile FAQ

How do I register?

If you are a returned missionary, click on the "Alumni" link. At the top of the page click on Alumni registration or at the bottom of the page click on "Add Profile." Enter your profile information and click the "Submit" button located at the bottom of the registration form.  If you have received your calling, or are currently serving in the mission, click on the "Currently Serving" link.  At the top of the page click on Current Missionary or at the bottom of the page, the "Add Profile" link. To register as a friend or member, click on the "Friends/Members" link. At the top of the page click on Register or at the bottom of the page, the "Add Profile" link. If you make a mistake during the registration process, you can update your profile later on. Back to Top

How do I update my profile?

Should your information, such as address or email change, Go to the Alumni/Current Missionary/Friend link and pull up your profile. When you've done that, there's a link at the bottom that will bring you to the edit page. You will need your username and password to enter and edit information. Back to Top

I added/edited my profile. Why aren't the changes online?

All profile additions and changes must be approved by the website maintainer. It's not that we don't trust you, we just want to make sure no one tampers with the website. We don't want information that is not in keeping with the the views of the mission or the Church. (We remain un-affiliated with the LDS Church)  Back to Top

Help, I've lost my password!

Locate your personal profile. When you view your profile, click on the link at the bottom of the page to edit your profile. On the next page, click on the "request password" link. A new temporary password and your username will be e-mailed to your currently listed e-mail address. If you have changed e-mail addresses since updating your profile, and no longer have access to your currently listed e-mail address, you will need the webmaster help to update your account.  Go to the "comments" page and ask for help. Back to Top

How do I select my companions when I add/edit the profile page?

To select multiple companions, click one of them and then hold down the Ctrl button as you click on the others to select them. Back to Top

How do I turn ON/OFF email notifications?

You can choose to receive General Announcements, Profiles posted from your era, and all other content (message, news, pictures, stories, guestbook, reunions). Click on the Alumni link on the homepage. Search for your own profile. Then click on Edit profile. You'll need your username and password to edit. At the bottom of the profile are three questions that deal with content emailed to you. Simply select yes or no. Back to Top

Uploading Pictures

How do I add a picture"

There are two places on the alumni site where you can upload a picture.

The first is in your own alumni profile where you can add a picture of yourself. To do this, simply find your profile on the alumni site. Then on the bottom of that page is a link to "Edit Profile" which will allow you to make changes and updates to your profile. One of the changes you can make is to add an image. Just above the field for where you input your address you will see a field for "Image:" and a Browse button. Click the Browse button which will allow you to find the image file (usually a .jpg or .gif image type) you've created on your computer. When you find the picture you want to add, simply double click it. This will insert the correct information into the image field. Then all you have to do is click the Save button at the bottom of the page. The change will not be displayed until the webmaster receives notification of the update and approves it.

The second place to add a picture is the alumni photo album. Click on the "Pictures" menu in the navigation bar. You will then see a link at the bottom of the page to "Add Picture" which you will click. Then you will see a page where you can add a Title for the picture and a Caption for the picture. Below that you will see the field for the "Image:" and here you will do exactly the same thing as you did to add a picture to your profile. Once the image is selected and information is in the image field, then simply click the button "Add Picture" to upload it to the website. Make sure you wait long enough for the picture to upload before closing your internet browser or going to another page. You will see a new page once the upload is completed.

Why can't I upload my picture?

Knowing computers and how they run, we occasionally run into problems. Here a a few suggestions. Please make sure there are no spaces found in the filename of the picture you want to upload. Also, please make sure all the letters in the filename are lower case. Numbers and letters are okay, but I would also avoid using other characters and symbols. The image type should be GIF or JPG. Back to Top

How do I scan a photo to put online?

There are many good websites that already provide scanning tips and hints, help with fundamentals and other basic scanning information to help you get the most from your scanner. The following three links should get you started in the right direction.

1. A Few Scanning Tips
2. How To Scan Photos
3. How To Scan

Back to Top

Posting Messages

I posted a message. Why isn't it online?

All posts must first be authorized by the website maintainer before they are displayed online. Back to Top

What content is considered inappropriate?

Since all information on this web site is not limited to the eyes of alumni, the webmaster is morally responsible for all data displayed online. We wish to keep this message area clean of slander, negative gossip and commercial oriented postings. Please do not be offended, we are very sure that none of the alumni/current missionaries/friends would do this, however, the web site does allow anonymous posting. (This means that not only mission alumni can post messages.) This is why it is moderated. Back to Top

Comment FAQ

How serious will my comments or suggestions be taken?

Your feedback and suggestions are essential to a successful mission alumni site. If you have something to say, regardless of how trivial, please let us know. Back to Top

Other FAQ

Can I contribute to the website?

We thought you'd never ask! Providing meaningful content, and keeping a website up-to-date takes time. Your content contributions are always  appreciated. If you would like to assist with the site maintenance itself, simply send the website maintainer an e-mail. Back to Top

How can I contact a member I've lost contact with from my mission??

Call the Member and Statistical Records Division at the church office building. The phone number is (801) 240-3500. If you're not in the USA, or if you'd rather rather do things in writing, the postal address is:

Member and Statistical Records Division
The Church of Jesus Christ of Latter-day Saints
50 East North Temple
Salt Lake City, UT
84109 USA

Request a copy of their "Membership Contact" form. They will mail it to you promptly. Fill out the form, which asks for information about the person's name, age, birthplace, and other facts that might be helpful in locating the one you are trying to reach. You will also need to make a brief statement about why you want to contact this person. Return both copies of this form to the address given at the top of the form. One of the copies of this form will be sent to the person you are trying to locate, who will then decide whether or not to contact you. If the person cannot be located, the office will notify you of that. Back to Top

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